Contact > Ordering Support
Need help with tickets? See below for commonly asked questions. If you still need help, please contact us below.
Yes. You may join the waitlist in the event we add showtimes or tickets. We may close the waitlist after a certain threshold.
In the past, we’ve experienced users holding large quantities of tickets across multiple devices without intent of purchasing – stopping others from securing tickets. To prevent this, only orders that are fully completed are confirmed.
As mentioned in the pre-release emails and purchase page, holding tickets in the cart does not guarantee reservations.
Due to the layout of the seating in our showroom, we only can seat groups in even numbers. Large groups may sit together (as long as they check-in early before the show).
Tickets prices are listed per person but sold in pairs.